Senior Delivery Manager

Krakow Technology
Responsibilities:

  • Management: building organizations, identifying people for key roles, setting goals, dealing with all org. aspects (sales, delivery, HR, ops etc) 
  • Customer focus: ability to establish communications and strong relationship with senior internal and external stakeholders, attracting new business 
  • Help creating project and program budgets, submit periodic forecasts 
  • Ensure delivery within defined parameters: scope, quality, cost, timeline 
  • Build project wider management team (PM, Team Lead, etc) 
  • Ensure close and constant monitoring of customer satisfaction 
  • Provide reporting 
  • Perform staff risk management, performance reviews, regular personnel appraisals, evaluations 
  • Drive implementation of key processes across teams (requirements and change management, acceptance criterion, continuous integration, delivery quality standards, fine tuning to agile approach) 
  • Ensuring sharing of best practices/business domain knowledge/exploiting synergies between teams 
  • Identifying infrastructure issues, other inefficiencies in the environment and drive solutions 
  • Helps with final interviews and assist with new-hire activities

Requirements:

At least 3+ year's professional experience of managing delivery streams of 100+ people in an outsourced capacity;

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